------ HOW TO ------
Order Our Products /
Available Payment Methods
Our Online Stores
At this point you have THREE methods of placing your order:
1. GO TO THE APPROPRIATE ONLINE STORE :
customers in the U.S. and Canada); or
(for customers in all other countries).
If you have problems with one of our stores -- or if the store in question
isn't working for you, use one of the other methods below. We also ask that if you
DO use one of our online stores and are not, for whatever reason, able to
complete the order, please take a moment to lodge a complaint with our
web store complaint form.
2. ORDER BY PHONE. The second most popular way people order
our products is simply by "calling it in." Customers often do this when they have
product questions they want answered right away prior to placing their order.
(Product questions are handled by trained practitioners. We charge for our products,
but not for our consultations.)
Our number for orders and questions is
If the line is busy, simply leave
your name, number, and best time to call,
and we will get right back to you. Most voice messages received during
regular business hours are returned with an hour or so, depending
on the instructions you leave.
3. ORDER BY EMAIL. You may place your order
using the email program of your choice and sending the information
below to email@example.com.
When emailing an order by hand,
we need the following information:
- Your name. (first, middle, last)
- Your address. (where you want your order shipped, and if your
billing and shipping addresses are different, please provide both).
- Your city, state, and zip (if applicable -- again, if your billing and shipping
addresses are different, please provide both). Include your country.
- Each item you wish to order: Code or Description, plus Quantity.
- Indicate which Method of Payment you prefer to use and will
answer you shortly. We will send you back a confirmation, with a total, including
the cost of the products (taken right from our own online
Order Form) and the actual cost of shipping.
That's it. We add no sales tax, customs, or other incidental expenses.
4. ORDER VIA FAX. Provide the particulars above and fax us
at 888-450-7909. Be sure to check with us or one of our
stores first to see that the items you wish to order are available.
You can use our online stores to obtain product information, prices,
and the shipping cost for a given order without having to enter any
5. DIFFERENT METHODS OF PAYMENT
- Credit Card: -- Our sales sites (see above) accept
all major credit cards: MasterCard, Visa, A/X, & Discover. Orders can be placed using
credit cards with phone, email, and fax orders, as well.
(We recommend calling in your credit card information if you have
security concerns -- although we have never had a problem with this method).
If you call in your credit card information, use our U.S.-based number -- again:
Either way, we will need your card number, expiration date, and the security code on the reverse
of the card>
- Paypal: We are in the process of changing our
account. If you "Order by Email," state clearly that you wish to
pay via Paypal, and we will email you back our latest Paypal Payment
- Western Union: If you wish to transfer funds
via Western Union to pay for your order, just send an email with the required
particulars (above) to firstname.lastname@example.org, and we will email the most updated
- Crytocurrencies: We currently accept Bitcoin, Bitcoin Cash,
Ethereum, and Litecoin.
- ECheck: We accept echecks -- that is, you can use your
regular checking account to transfer funds to complete a transaction. This Method of Payment
is only available on our Online Stores, but we are asking our customers to please consider
using this method, because of its favorable "discount processing rate." We are currently
offering 10% off coupons in exchange for the use of this payment method. Additionally,
EChecks take away the need to use bank wire transfers, plus there are no transfer
cost for the customer.